Skyscanner is a leading global travel search site and app, a place where people are inspired to plan and book direct from millions of travel options at the best prices. We employ over 1000 staff across 11 offices globally, and, having reached market leader status, we were recently acquired by Chinese online travel company Ctrip in a deal valued at £1.4bn. While we remain operationally independent, our acquisition by Ctrip allows us to take the business to the next level of accelerated global growth. It’s a hugely exciting time for Skyscanner and the over 80m people who use us every month. We are unbiased and free, and our secret is in our unique proprietary technology that connects people directly to everything the travel industry has to offer.
The view from 32,000ft
Our vision is to be the most trusted and most used online travel brand in the world.
People love travel, but hate travelling. Travel is one of the great joys in life, yet online travel is fundamentally broken. We are here to fix it, with world-class software, and deep empathy for our travellers. At Skyscanner we are dedicated to solving the travel needs of our friends, family, and the world. Our traveller-first approach and award-winning apps and service have made us the #1 independent travel brand worldwide, with over 80 million monthly users across more than 30 countries.
Our Cabin Crew
We hire the best, then get out of their way.
Our 50+ Product Managers are builders who love to create things and change the world through technology. They are skilled at the Why, the How and the What of making and iterating products to find market-fit. They support each other and help each other grow. They are not purely ‘organizers’, ‘sellers’ or ‘explorers’, though they are versed in all three dimensions. They are multi-facetted entrepreneurs who know how to generate insights, set direction, and get things done in tech & business.
We’re looking for experienced Product Managers who have delivered significant results—launching new features, delivering performance step improvements, and challenging themselves and others to improve their skills. Naturally data-driven, they nevertheless cut through complexity to identify high impact opportunities and simple solutions. As team leaders, they act decisively on these insights and collaborate with colleagues in ways which inspire and motivate. Above all, they are in touch with the end user, working constantly to understand their pain-points and exceed their expectations.
Expect Some Turbulence!
Our approach to software development is unconventional. We do not have teams permanently dedicated to managing the various aspects of our products. There is no “Search team” or “Flights team”. We do not like top-down decision making (no ‘mini-CEOs’). We do not like pass-through management. What we value most is autonomy, nimbleness, and delivery of an integrated experience for our travellers. So as a team, we are organized into over 60 autonomous ‘squads’ that can change focus on a dime, and join up to ‘swarm’ on our current top business goals. Our squads are empowered to make decisions, and figure out for themselves how to tackle our biggest challenges.
Our Senior Product managers will typically work with one or more squads to deliver a goal, then pick up other goals as the work progresses and priorities shift. Their squad ships daily, tests constantly, and tries to deliver real traveller value every week. This means we look for generalist PMs who thrive on change, and are constantly taking on new challenges.
Whatever the challenge, our PMs:
- Find the ‘why’ behind the traveller problem.
- Solve for the whole picture – seeing their work through the traveller’s eyes, creating solutions for the entire experience, and thinking beyond its parts.
- Work incredibly hard to keep things incredibly simple.
- Use Lean approaches to break down big ideas into valuable pieces to deliver at fast pace.
- Fail fast and fail often – until they don’t.
- Take pride in their craft.
Ready for lift-off?
Great product managers come from everywhere: their paths are as varied as the skills they have accumulated. What they share is a common aptitude — they are builders.
We value experience and accomplishment, but there is no set-list of requirements. If you feel this is the place for you to make your mark, we encourage you to apply!
- Several years of experience as a Senior Product Manager in a fast-moving internet company, or equivalent.
- Several years of experience driving large, complex product initiatives to successful completion, resulting in significant business impact.
- Several years of experience making hard, data-driven decisions (incl. A/B testing, User Testing, Analytics, Market Research, Competitor Analysis, Defining Metrics and KPIs).
- A Bachelor’s degree or equivalent – though we welcome applicants from all backgrounds.
- A passion for travel.
We are proud to have a working environment that sets our employees up for success, as well as all the usual perks you would expect from barista machines to massage chairs, to free food, holiday buying scheme as well as frequent townhalls with our CEO. What we really aim for is a place where people can thrive, be trusted to make impact and ultimately help us put our users first.
What you will get in Shenzhen –
Skyscanner can offer you large scale, complex problems where you can reach 80 million users whilst enjoying a high level of autonomy and influence and a flexible working environment where you can thrive.
Join us now.
For more insight into Product at Skyscanner, check out our Product VP’s recent blog on What Makes The Best Product People
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To apply for this job please visit www.skyscanner.net.